OpenideaL (OI) is an online(IDMS) intended for who wish to with their strategic and of future products and services. it serves as a tool for the clients community, for expressing their opinions and discussing around them.
“Clients”, in the scope of OI, may be the customers of a commercial entity, citizens of a municipality and also employees in an corporate application.
The objective of the discussion is usually an idea which the clients are interested in its implementation by the organization. These ideas may be, for example, the development of a new product, addressing a customers sector with special needs, policy decisions etc. In fact, the ideas can be just about anything the clients may expect and hope for from the organization.
OI includes tools for the website managers which allow them to identify successful ideas (those ideas which have a better chance to become popular applications or products), and to pass them along to professional teams within the organization. Community members receive points for activity within the website, and can gain more points if their ideas become popular, or if they participate in “hot” discussions. This allows to reward active community members, and encourages them to lead discussions.
The system also includes smart options of merging similar ideas, or focusing a discussion on a matter which interests the organization more than others.
OI is based on Drupal, and therefore it is modular, and allows growth and adaptation to the organization’s specific needs. These adaptations may include a unique design, polls and surveys, interfacing with external applications such as Facebook or to applications within the organization itself, and adapting the interface to a range of devices:phones, desktops, tablets or kiosks.